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From Small Websites to Large Applications
Find answers to some frequently asked questions about Our Web Hosting:
If your site is built with ASP, ASP.NET, or needs a Microsoft SQL database, then Windows is your go-to choice. 🖥️
For websites crafted in PHP, Perl, Ruby, or Python, give Linux a high-five! ✋ Linux is also buddies with WordPress, Joomla!, Drupal, and all the other web apps we offer through our one-click installers.
If WordPress is your jam, then our WordPress hosting platform is just what you need – it's got speed-boosting features tailored just for WP! 🚀 Windows hosting, on the other hand, is only available through our Reseller Hosting program (which also includes Linux and WordPress platforms).
Still scratching your head? 🤔 No worries! Most of our customers find that Linux has their back, so it's a safe bet.
Due to the distributed nature of our network, the IP address your site uses to make outbound connections will differ from the IP the domain resolves-to, and hence inbound traffic routes through.
External connections made by shared websites will appear as from either 185.151.28.62, 185.151.28.63, 45.8.227.175 or 45.8.227.176
If you have a Scheduled Tasks/Cron Job that requires external connections, these will appear from 185.151.28.61 or 45.8.227.174
However, the above addresses are subject to change. So if possible, we'd recommend whitelisting the IP range 185.151.28.0/24 and 45.8.227.0/24.
Absolutely! Radius Hosting's got your back when it comes to PCI (Payment Card Industry) compliance. We're all snuggled up in ISO 27001-approved data centers, so you can count on us to ace those PCI compliance checks. 💳🔒🌟
One of the major problems with malware is its persistence. This is why Radius Hosting's Website Malware Scanner makes daily scans of all the sites within your hosting account. It uses a combination of commercial and in-house tools and provides reports detailing identified malicious content and its location within your site files.
When malware is located on a site, PHP mail is automatically disabled. We do this to preserve sender reputation across the platform and ensure that any sites that are compromised do not send large volumes of spam emails.
Best practices when dealing with malware and infected files
Taking regular backups means that you'll always have a restore point if you do find your site with compromised files.
Checking the Malware Report
The Malware Scanner shows you a full list of sites that are currently infected within your account. To access this list:
It shows: the package where the infection has been found, the time of the last scan and the number of infected files. To show a more detailed report, select View Report. You will now see the full list of infected files on the site.